Yes, we have experience in LED strip OEM/ODM, supported by an R&D team with over 10 years of expertise. We offer customization for voltage, color, waterproof rating, logo, and other specifications to meet your unique needs.
What is your lead time?
Standard products have a lead time of 3–10 working days, while lead time for customized products depends on specific requirements. Bulk orders or orders placed during peak seasons may take longer, and a detailed delivery schedule will be provided after order confirmation.
What are your shipping options and delivery times?
We ship via DHL, UPS, or FedEx, with delivery typically taking 3–8 days. Air freight and sea freight are also available as optional alternatives. Our team will recommend the most suitable shipping method based on your location and order urgency.
What payment terms do you accept?
We accept PayPal, credit cards, bank transfers. For bulk orders, our payment term is 70% T/T in advance and 30% T/T before shipment.
What is your minimum order quantity (MOQ)?
The MOQ for standard products is 50 meters per model. For customized products, the MOQ varies by specifications—please contact our sales team for detailed information regarding your specific customization needs.
Do you offer sample services?
Standard samples are provided free of charge (customers are responsible for shipping costs). Customized samples require a customization fee, which is refundable once you place a bulk order. Samples are delivered promptly to facilitate your quality inspection.
What is your warranty policy?
We offer a 3–5 year warranty, depending on the product type. This warranty covers manufacturing defects under normal usage conditions.
What certifications do your products hold?
Our products are certified with CE, RoHS, ETL, and EN62471, ensuring compliance with international safety and quality standards.
Where is your market?
We do global market, the main markets are Europe and North America. We have established cooperative relationships with customers for more than 10 years.
Equipped with automated production lines and advanced testing equipment, every roll undergoes stringent quality control to ensure consistent and reliable product performance.
